The Operator

Architecting the Future of
Digital Business.

A deep dive into the experience, philosophy, and technical DNA that drives my strategic approach to leadership.

Profile

15+

Years Exp.

Global

Reach

Senior IT Program and Project Manager

I am a Strategic IT Program and Project Leader with extensive experience spanning application development, cloud modernization, ERP/CRM, HCM, POS, infrastructure, data, and cybersecurity.

My expertise lies in orchestrating large-scale technology transformations end-to-end—from strategy and build through testing, cutover, go-live, hypercare, and long-term adoption. I specialize in bridging the gap between complex technical requirements and strategic business goals, ensuring every initiative drives measurable outcomes.

With a background in Digital Transformation, I lead migrations from legacy platforms to modern SaaS systems, optimize processes through automation, and leverage AI-enhanced workflows to streamline delivery.
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Core Competencies

Strategic pillars that define my professional approach.

Program Management
Agile (SAFe/Scrum)
Cloud Migration (AWS/Azure)
ERP/CRM (Salesforce/D365)
Cybersecurity
AI Integration
Vendor Management
Digital Transformation
Proficiency

Technical & Leadership DNA

Leadership & Certs
Certifications
Project Management Professional (PMP)
Certified Scrum Master (CSM)
SAFe® Agilist (SA)
Management
Program Management (PMP) 100%
Budgeting & Financial Reporting 95%
Tools & Tech
Jira & Confluence ServiceNow Salesforce MS Dynamics 365 ClickUp / Asana / Monday Microsoft Project Workday & SAP AWS & Azure Cloud Power BI Agile Frameworks (SAFe/Scrum) Cloud (AWS/Azure) Data Analytics (PowerBI/EDW) AI Tools (Copilot/ChatGPT) Cybersecurity & Compliance
Industry Focus
eCommerce & Retail
Healthcare & Pharma
Financial Services
Supply Chain & Logistics
Public Sector & Gov
Manufacturing
Education
B.S. Business Administration & Marketing Education – University of Minnesota

Experience Roadmap

Senior IT Project Manager

Jun 2024 – Jul 2025
Pursuit Collection

Led a $20M enterprise-wide SaaS POS transformation. Managed 50+ stakeholders, API integrations, data migration, and AWS infrastructure setup for a complete future-state buildout.

Senior IT Program Manager

Oct 2023 – May 2024
State of Nevada (DCFS)

Directed a $23M statewide HIPAA-compliant Care Management implementation. Spearheaded program buildout with Magellan Healthcare, managing website, telecom, claims systems, and reporting workstreams.

Senior IT Project Manager

Dec 2021 – Sept 2023
Apex Systems

Delivered infrastructure modernization, cloud transitions, and data warehouse initiatives. Managed backlog of architecture upgrades, security firewalls, and enterprise software installations.

Senior Project & Portfolio Manager

Mar 2021 – Dec 2021
Vogue International (J&J)

Directed governance and execution across a global innovation ePMO portfolio (LATAM, EMEA, APAC). Led regional stage gate governance and resource management.

Senior Portfolio Manager

Jun 2017 – Dec 2019
Life Time Corporate

Managed a $20M+ PMO portfolio. Spearheaded the enterprise-wide rollout of eCommerce Membership Sales platforms and loyalty programs, fostering cross-functional collaboration.

Senior IT Project Manager

May 2014 – Jun 2017
Best Buy Corporate

Managed a $28M portfolio across eCommerce, mobility, and fraud detection. Collaborated with major carriers (Verizon, AT&T) on network security and payment integrations.

Senior Delivery Manager

Oct 2011 – May 2014
Kohl’s Department Stores

Led enterprise-wide POS and eCommerce programs. Managed offshore teams of 20+ and served as Scrum Master to facilitate migration from Waterfall to Agile.

Senior Program Manager

Jun 2013 – Jan 2014
Express Scripts

Managed divestiture efforts and enterprise-wide data history migration of complex legacy health information systems.

Senior Program Manager

Sept 2012 – Nov 2013
Target Corp / ICF Next

Orchestrated national omni-channel campaign delivery for holiday projects including web, social, and content management systems.

Senior Project Manager

July 2011 – Oct 2011
McGladrey / RSM

Planned and led enterprise-wide financial accounting divestiture projects, defining scope, resource requirements, and budgets.

Senior IT Project Manager

May 2011 – July 2011
General Mills

Oversaw large-scale web development and digital content transformation programs. Managed 10+ projects simultaneously.

Senior Project Manager

Oct 2010 – May 2011
Blue Cross Blue Shield

Led a $10M enterprise-wide SaaS LMS and Talent Management rollout (Cornerstone OnDemand). Managed 50+ stakeholders.

Senior Project Manager

Mar 2010 – Oct 2010
Värde Partners

Owned delivery of complex rescue & recovery IT projects including a global illiquid deal management system and enterprise data warehouse.

Senior Project Manager

Sept 2006 – Feb 2010
Rust Consulting

Led strategic vision and execution of a proprietary Claims Management platform using hybrid Agile methodologies. Managed $25M in company revenue projects.

How Can I Help You?

Tailored solutions to streamline operations.

Strategic Project Leadership

Fractional PMO, Digital Transformation, Agile/Hybrid Delivery, M&A Integration, Stakeholder Communications.

Business Operations & Optimization

SOP Development, Workflow Mapping, System Cleanups (ClickUp, Asana, etc.), Reporting Templates, Resource Planning.

Excel Dashboards & Data Cleanup

Need clean numbers, formulas that work, and dashboards that tell a story? I’ve got you.

Data, Docs, and Dashboards

Excel Wizardry, PowerPoint Polish, Tracker Templates, Dashboard Design, Metrics/KPI Setup.

Tactical Execution Support

Admin Assistance, Email Comms, Calendar Coordination, Research, Vendor Management, Meeting Notes, Light QA/UAT Testing.

Content & Communication Craft

Ghostwriting, Executive Bios, Website Copy, Service Menus, Decks, One-Pagers, LinkedIn Messaging.

Pitch Decks & Presentation Polish

From client-facing decks to investor presentations, I transform “meh” into magnetic.

SOPs, Templates & Operations Writing

Streamline the chaos with smart templates, clear docs, and plug-and-play process flows.

Systems & Tools Audit

Using ClickUp, Asana, or Monday but things feel messy? I’ll clean up workflows and labels so your team actually wants to use it.

Brand & Content Strategy

Messaging not hitting? I bring positioning clarity and cheeky brilliance to bios, CTAs, and brand touchpoints.

Light PM Oversight

Sometimes you just need a “grown-up in the room” to hold timelines, vendors, or ops together. That’s me.

Custom Deliverables

PowerPoints, trackers, punch lists, one-pagers—send me your fire drills, I’ll turn them into firepower.

VIP Ghostwriting & Bio Crafting

C-suite bio needs personality? I ghostwrite your greatness with just enough flair to make you memorable.